Legal

Terms of Service

Last Updated: August 24, 2026

1. Use of Vista

Vista provides software and tools that allow users to monitor and analyze information related to AI search visibility, prompts, citations, mentions, competitors, websites, and related data.

The features available through Vista may change from time to time as we improve or update the service.

We do not guarantee that any particular feature, AI platform, search engine, or data source will always be available.

2. Eligibility

You must be legally capable of entering into a binding agreement to use Vista.

By using Vista, you confirm that you meet the applicable age and legal requirements in your jurisdiction.

3. Your Account

You may need to create an account to access certain features.

You are responsible for:

  • Providing accurate information
  • Keeping your account information up to date
  • Protecting access to your account
  • All activity that occurs through your account
  • Not allowing unauthorized persons to use your account
  • If you believe your account has been accessed without authorization, please contact us promptly.

4. Acceptable Use

You agree to use Vista only for lawful purposes and in accordance with these Terms.

You must not:

  • Use Vista in violation of applicable laws or regulations
  • Attempt to gain unauthorized access to Vista or its systems
  • Reverse engineer, decompile, or attempt to extract the source code of Vista
  • Copy, reproduce, resell, or redistribute Vista without our permission
  • Interfere with the operation or security of the service
  • Use automated methods to abuse or overload the service
  • Attempt to bypass usage limits or access restrictions
  • Use Vista to infringe the rights of another person or organization
  • Upload or submit content that you do not have the right to use
  • We may suspend or terminate accounts that violate these requirements.

5. Your Content and Data

You retain ownership of the information and content that you submit to Vista.

You grant Vista permission to process and use your submitted content only as reasonably necessary to:

  • Provide the services
  • Process your requests
  • Generate reports and analysis
  • Maintain your account
  • Provide customer support
  • Maintain and secure the platform
  • Improve our services where permitted by our Privacy Policy
  • You are responsible for ensuring that you have the necessary rights and permissions to submit any content, URLs, prompts, or other information to Vista.
  • Our handling of personal information is also governed by our Privacy Policy.

6. AI and Third-Party Data

Vista may rely on third-party AI platforms, search engines, data providers, APIs, and other external services.

Because these services are operated by third parties, Vista does not control their availability, accuracy, results, policies, or changes.

AI-generated results, rankings, citations, mentions, scores, and other information provided through Vista may change over time and may not always be complete or accurate.

Vista does not guarantee that AI platforms will mention, cite, rank, recommend, or otherwise display your brand or website.

7. Reports and Recommendations

Vista may provide scores, reports, insights, recommendations, and other information based on data collected or analyzed by the platform.

These results are provided for informational and analytical purposes.

You are responsible for evaluating the results and deciding how to use them. Vista does not guarantee that following any recommendation will result in higher rankings, increased visibility, additional traffic, citations, leads, sales, or other business outcomes.

8. Subscriptions and Payments

Some Vista features may require a paid subscription.

Subscription prices, usage limits, features, and billing periods will be presented during the applicable purchase or subscription process.

By purchasing a subscription, you authorize the applicable payment provider to process the charges associated with your selected plan.

Unless otherwise stated or required by applicable law, payments and subscription fees are non-refundable.

We may change pricing or subscription features in the future. Where required, we will provide reasonable notice of material changes.

If a payment fails or an account has overdue amounts, we may restrict or suspend access to paid features.

9. Free Trials and Free Plans

Vista may offer free plans, trials, credits, or promotional access from time to time.

We may determine:

  • Eligibility
  • Duration
  • Usage limits
  • Available features
  • Trial or promotional conditions
  • We may modify or discontinue free plans, trials, or promotional offers at any time, subject to applicable law.

10. Intellectual Property

Vista and its underlying technology, software, design, branding, features, documentation, and other materials are owned by Vista or its licensors.

Except for the limited right to use Vista according to these Terms, no ownership rights are transferred to you.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from Vista without our prior written permission.

Vista's name, logo, trademarks, and branding may not be used without our permission.

11. Service Availability

We aim to keep Vista available and reliable, but we do not guarantee that the service will always be:

  • Available
  • Uninterrupted
  • Error-free
  • Secure
  • Accurate
  • Free from delays
  • The service may occasionally be unavailable because of maintenance, updates, technical issues, third-party services, or circumstances outside our control.
  • We may modify, suspend, or discontinue features of Vista when reasonably necessary.

12. Disclaimer of Warranties

Vista is provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.

We do not guarantee that:

  • Vista will meet all of your requirements
  • Results will always be accurate or complete
  • AI-generated information will be correct
  • Citations or mentions will always be detected
  • Your website or brand will receive increased AI visibility
  • The service will always be available
  • The service will be free from errors or interruptions
  • You are responsible for how you use information and recommendations provided by Vista.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Vista and its owners, employees, affiliates, partners, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of or inability to use the service.

This may include loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses.

To the maximum extent permitted by applicable law, Vista's total liability arising from or related to the service will not exceed the amount you paid to Vista for the service during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Vista and its owners, employees, affiliates, and service providers from claims, damages, liabilities, costs, and expenses arising from:

  • Your unlawful use of Vista
  • Your violation of these Terms
  • Content or information you submit to Vista
  • Your infringement of another person's or organization's rights
  • This obligation applies to the extent permitted by applicable law.

15. Suspension and Termination

You may stop using Vista at any time.

We may suspend or terminate your access if:

  • You violate these Terms
  • You use Vista unlawfully
  • You abuse or misuse the service
  • Your account creates a security risk
  • You fail to pay applicable fees
  • We are required to do so by law
  • Continued access could harm Vista, our users, or third parties
  • When your account is terminated, your right to use the service will end.
  • Certain provisions of these Terms, including intellectual property, disclaimers, limitations of liability, indemnification, and other provisions that by their nature should survive termination, will continue to apply.

16. Account and Data Deletion

You may request deletion of your account or applicable account information by contacting us.

After account termination or deletion, we may delete associated information within a reasonable period, except where information must be retained for legal, security, financial, dispute-resolution, or other legitimate purposes.

Additional information about how we collect, use, retain, and delete personal information is available in our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the Last Updated date at the beginning of these Terms.

If we make material changes, we may provide additional notice where appropriate.

Your continued use of Vista after updated Terms become effective means that you accept the revised Terms.

18. Third-Party Services

Vista may integrate with or rely on third-party services.

Third-party services may have their own terms, policies, limitations, and availability requirements.

Vista is not responsible for the operation, availability, accuracy, or policies of third-party services that are outside our control.

19. Privacy

Your use of Vista is also subject to our Privacy Policy, which explains how we collect, use, and protect information.

Please review the Privacy Policy before using the service.

20. Governing Law

These Terms will be governed by the applicable laws of [Jurisdiction], without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any disputes arising from these Terms or your use of Vista will be handled by the courts or dispute-resolution process applicable to [Jurisdiction], subject to any mandatory rights you may have under applicable law.

Replace [Jurisdiction] with the country/state where your Vista legal entity is registered before publishing this section.

21. Contact Us

If you have questions about these Terms, please contact us:

Vista AI

Website: https://vistaai.io/

Email: info@vistaai.io

By creating an account or using Vista, you acknowledge that you have read, understood, and agreed to these Terms of Service.