Legal
Privacy Policy
Last Updated: August 24, 2026
1. Information We Collect
We collect only the information necessary to provide and improve our services.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Company or organization name, if provided
- Profile information that you choose to provide
Project and Service Information
When you use Vista, you may provide information such as:
- Website or domain names
- Brand names
- Competitor information
- Search queries and prompts
- Keywords and topics
- URLs and web pages
- Content submitted for analysis
- Target markets or regions
- Project settings and configurations
AI Visibility and Citation Data
When you use our AI visibility and tracking features, we may process:
- Prompts submitted for tracking
- AI-generated responses
- Brand mentions
- Competitor mentions
- Citation URLs
- Citation and visibility data
- AI platform information
- Historical tracking results
- Visibility scores and related metrics
Payment Information
If you subscribe to a paid plan, payments may be processed by a third-party payment provider.
We may receive information such as:
- Billing name
- Billing email
- Subscription plan
- Transaction information
- Payment status
- Invoice information
Communications
If you contact us, we may collect your name, email address, and the contents of your communication so that we can respond to your request and provide support.
2. How We Use Your Information
We may use the information we collect to:
- Provide and operate Vista
- Create and manage your account
- Process prompts and project data
- Generate reports and analysis
- Track AI visibility and citations
- Provide customer support
- Process subscriptions and payments
- Communicate with you about your account or services
- Improve and maintain our services
- Detect and prevent fraud, abuse, or security issues
- Comply with applicable legal obligations
- We do not sell your personal information.
3. How We Share Information
We may share information with trusted third-party service providers that help us operate Vista, such as providers for:
- Hosting and infrastructure
- Payment processing
- Email delivery
- Analytics
- Customer support
- AI and search services
- Security and monitoring
4. Customer Data
You retain ownership of the information and content you submit to Vista.
We use customer data to provide the services you request, generate reports, perform analysis, and maintain your account.
We do not sell customer data.
We may use aggregated or de-identified information for analytics, benchmarking, research, and improving our services where permitted by applicable law.
5. Cookies
Vista may use cookies and similar technologies that are necessary to operate our website and application, remember preferences, maintain sessions, and understand how our services are used.
You may control cookies through your browser settings. Disabling certain cookies may affect some features of the service.
6. Data Retention
We retain your information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we may delete or anonymize it.
Some information may remain temporarily in backups before it is permanently deleted.
7. Data Security
We use reasonable technical and organizational measures to protect the information we process against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee complete security.
8. Your Privacy Rights
Depending on where you live and applicable law, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain processing
- Request a copy of certain information
- Withdraw consent where applicable
9. Third-Party Services
Vista may use or link to third-party services, including AI, search, payment, analytics, and other technology providers.
These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party services.
10. Children's Privacy
Vista is not intended for children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data practices.
When we make changes, we will update the Last Updated date at the top of this policy.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Vista AI
Website: https://vistaai.io/
Email: info@vistaai.io